Operations-Heavy SME
Operations Automation
Over 50% reduction in manual admin tasks
Replaced repetitive approval and reporting workflows with integrated dashboards and process automation.
Challenge
- • Teams spent significant time on repetitive manual approvals
- • Reporting depended on spreadsheet handoffs and delayed updates
- • Leadership lacked real-time operational visibility
Solution
- • Automated approval flows with role-based routing
- • Connected operational systems into unified reporting views
- • Built live dashboards for key process bottlenecks
Implementation
- • Defined critical manual workflows and mapped automation priorities
- • Set up process triggers with escalation logic
- • Rolled out dashboards for team leads and executives
Outcomes
- • Manual admin effort reduced by over 50%
- • Faster cross-team execution and fewer bottlenecks
- • Improved decision-making with live process data